At Teaterhotellet we treat Personal data for users, customers and members of Teaterhotell’s member club / rewards system, which uses our services. We safeguard your privacy and follow the applicable legislation at any time, which aims to protect you as a private person. The theater hotel is the personal data controller for the processing of personal data on this website. Information on how to contact us is available under the heading Contact us at the top of the page.

By “personal data” is meant all information that can be linked directly or indirectly to a live person today.

This Privacy Policy applies only to the Teaterhotellet’s rewards system and users of the Teaterhotellet’s website.

The Theater Hotel uses Personal Information primarily to administer, provide, develop and maintain the Services, process your bookings, optimize your experience of the Services and personalize the communication with you. Please read this Privacy Policy carefully to understand how and for what purposes we treat your Personal Information. By submitting your Personal Information to us and accepting the applicable terms, you agree that your Personal Information will be processed in accordance with what is stated in this Privacy Policy. If the law requires a more specific consent from you, we will naturally ask for one.

This Privacy Policy together with Teaterhotellets Member Conditions, the Theater Hotel’s Terms of Use and the Theater Hotel’s Cookie Policy and any other terms that govern the Theater Hotel’s processing of Personal Information indicate the basis for how we treat Personal Information that you provide to us when you use our services or that we collect about you.

Changes to these now mentioned conditions are announced by the new conditions being published on the Teaterhotellets website and we therefore recommend that you regularly take part of these. If you add Personal Information about other persons, you are responsible for ensuring that the Teaterhotellet may also treat the Personal Data in accordance with applicable conditions.


By using the Teaterhotellet website you agree that the Teaterhotellet actively collects, manages, stores and uses, and in other ways treats, your personal data in order for Teaterhotellet and the partner company to be able to provide the products and services provided via the Teaterhotellet’s website. For persons under the age of 18, the parent’s consent for registration and handling of personal data is required as a starting point. By agreeing to these terms and conditions, you confirm that you are either over 18 or that your guardian consents to Teaterhotellet storing and managing your personal data in accordance with these terms and conditions. Teaterhotellet reserves the right to have the consent verified.

The theater hotel may hire subcontractors to fulfill a variety of functions such as marketing, updating your information, for example. through the company Decidas and other technical services for the site. These subcontractors can, in some cases, gain access to users’ personal data if this is necessary in order for them to be able to perform a task for Teaterhotellet. The theater hotel deals with all personal data with the utmost care and Teaterhotellet’s subcontractors may only use personal data to carry out assignments for Teaterhotellet.

The theater hotel can disclose Personal Information to third parties, such as police or other authority, whether it concerns investigation of crimes or whether the Theater Hotel is otherwise obliged to disclose such task with the support of law or authority decisions.

The theater hotel does not transfer Personal Information to countries outside the EU / EEA, but if we If a subcontractor in a country outside the EU / EEA or it is necessary for us to be able to carry out our contractual obligations towards you, the transfer of Personal Data outside the EU / EEA can take place even if that country, according to the EU Commission, does not have adequate protection for personal information. To ensure a high level of protection for your Personal Data in such situations and compliance with EU / EEA rules, the Teaterhotellet includes agreements that meet the requirements of the applicable law to protect the transferred Personal Data, with such subcontractors. Through this Privacy Policy, you agree that personal data about you can be transferred to companies and organizations, both within and outside the EU.

Through this Privacy Policy you also consent to the use of information / registration information in order to identify your target audience for marketing purposes. You also agree that such information may be disclosed to third parties for marketing purposes. Such disclosure of information will always be anonymous. You have the right, after a written application at Teaterhotellet, to receive information about which personal data are registered about you. Any inaccurate personal data you may ask to be corrected. You can also apply to have personal data deleted. Such an application is submitted by sending an e-mail to


The Theater Hotel collects Personal Data for various purposes. Which Personal Information is collected and how it is collected depends on which Services you use.

The theater hotel uses Personal Information to

administer, provide, develop and maintain the Services,
process your bookings and orders of the Services,
contact you via eg. SMS or email or to notify your booking status or information that connects to your booking before, during and after your stay,
diagnose errors, optimize the technology and be able to contact you in case of problems with a booking or execution of the Services,
analyze and improve the quality and experience of the Services, eg verify that your user account is not used by others,
personalize the communication with you regarding our Services eg by creating a profile for you and sending an offer that fits your profile as a user of our Services,
analyze statistics and user behavior regarding our Services,
increase your benefit and experience of our Services in other ways we think you would appreciate, or
promote services and products, directly or not, including marketing behavior.

You are entitled at any time and without charge to request that the Teaterhotellet not process your Personal Information for marketing purposes or withdraw your consent to this. You can use this right by contacting Teaterhotellet at the following address:

Note, however, that even if the consent is revoked, the Teaterhotellet may, with other legal grounds, continue to have the right to process your personal data, such as fulfillment of the agreement.

If you register for the Teaterhotellets website, we will collect your e-mail address to create the membership. We store complete contact information in the form of personal identification number, name, age, gender, mobile number, address and contact information. This is to be able to keep your information up to date – accurate and up-to-date information (the register of public records) and to deliver as personalized, relevant communication as possible to you. As a member of Teaterhotellets rewardsystem, you will receive newsletters with Teaterhotellets offers and news. You can at any time choose to unsubscribe from our newsletters through a link in the newsletter. You can at any time choose to unsubscribe from your membership in the Teaterhotellet through either a link in the newsletter or on our website.

If you are a member of Teaterhotellets rewardsystem, the information registered as long as you choose to remain as a member is saved.

When you are linked to the respective hotel / restaurant’s website, the personal data processing will be specified there.

We also use personalization in our communication via social media and web advertising on other websites. For analysis of user patterns and personalization we use cookies. You can read more about our cookie policy here.

When you make a reservation with us, we use your personal information to send booking confirmation, important information about the upcoming stay and offers related to the stay. Such mailings will be sent to the email address you provided when booking.

The theater hotel follows good practice in the hotel industry.

The theater hotel saves all the personal data we collect in our customer database.

The same personal data can be stored in several different places for different purposes. This may mean that a task that has been culled from a system because it is no longer necessary may remain in another system where it is stored with the support of consent or for another purpose where the personal data is still needed.

The Teaterhotellet requires Personal Data in accordance with applicable law at any given time. This means, for example, that the Teaterhotellet deletes or un-identifies Personal Data when the purpose of the processing of the Personal Data no longer exists.

The theater hotel takes ongoing measures to comply with the principles of “built-in data protection and data protection as standard”. The theater hotel continuously evaluates the risks associated with the personal data processing that takes place and takes the necessary security measures to reduce the risks.

Do you have direct questions about how Teaterhotellet works with the data protection regulation (GDPR) – please contact Teaterhotellet.